Very poor management, The company vision and the corporate ideas they have are excellent, but they don't ensure it flows down through the levels.
I've been with them for a year, and I have made no secret of the fact that I am seeking other work and as soon as something on a similar pay scale close to home comes along I am history.
Annual raises were supposed to come through in April, it still hasn't happened, and now new hires are starting at more than I make!
Their benefits packages are very good, but employees pay for it all themselves. For a company this size, it should be included.
Trucks are maintained at a minimum safety level. If it's a safety factor, it's fixed, if it's driver comfort or cosmetic, it takes months.
They have a "Personal Incentive Package". It used to be a safety bonus, but they changed the name so they could take it away for any reason they want. There is no set guide or rules for why you can loose it, it's completely at the managers discretion. IE: mistake on your paperwork, calling in sick, a spill or accident, etc.
The compensation for the work is poor, you drag a hose that weighs 600 lbs. on average from tank to tank in all weather at all hours, through mud, dust, snow, water, garbage and lord knows what else is on the ground at some of the sites.
Booking time off in advance for holidays or medical or whatever usually isn't a problem, but you can expect them to call you to see if you can work on the days you requested off.
They walk a fine line on Ministry of labour regulations. We are "drivers" on paper so we can work up to 70 hours a week, OT after 50, but we are "CRP"s or deliverymen so they can reduce pay rates.
Most of the routes are over-assessed, you have to work a solid 10-12 hours a shift to get the deliveries done. Many of the trucks can't hold enough fuel for the calls they have so you wind up going back and forth to the rack and often doing double deliveries to a customer to complete the calls, or you drive more than you should to do smaller calls to offload fuel, or meet other drivers to transfer so you can load up before going into a bigger call.
Reaching management or supervisors after hours is unlikely at best.
About the only bright side to the company is your fellow slaves that work together and help each other out in order to ensure everybody gets done safely and in a decent time. We often switch calls to manage our time and fuel better than how we are dispatched, and to help those with heavier call lists.

Posted on 23 June 2014 by Rater #5 | Flag as inappropriate

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