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Size of company: Medium (50 - 499 employees)

Industry: Advertising, PR, Marketing & Related Services

  • Found them through a temp agency (Arrow) and they brought me in for $15.00 per hour for the base. Unlimited for the commission. Seemed too good to be true and it was!

    The sales are very hard to get because 411.ca as a whole has a very bad reputation for ripping people off and scamming them out of money.

    Training was only 2 days long. Not 2 months. Not 2 weeks. 2 days... Does that seem normal for you? That's because it isn't a normal amount of time to train for anything!

    The managers expect you to just get the very basic minimal training and then they throw a script at you and tell you to sell, sell, sell! They will tell you that the customers can cancel and it's just month to month and you won't believe how many of them will believe you when you tell them that.

    Before you know it, these people that are mostly all small business owners are sucked into a long, long contract that they will never get out of. Your little sale will cost them tons of headaches, financial problems and credit issues that they never wanted when you first called them.

    The training managers will tell you that 411.ca is the be all-end all of business directories in Canada. Truth is that it's not anywhere near the top 10 in Canada. They say they are partnered with google but in the end we are all kind of partnered with google if you really think about it.

    When you go for the first initial interview you are on the 3rd floor of the building. Everything looks professional and nice and clean. Then once you start on your first day.. you go down to the 2nd floor.. that is where the true call centre is and that is where the wolves are.

    These people will do anything to take you out as soon as you come in. Any solid lead that you have is for the top reps and only the top reps that have kissed enough ass and smoked enough pole to get to the top of that place.

    Long story short -- Don't bother with this place..

    The people that do well are the people that have no self worth or conscience and are willing to screw small business owners out of their money and time.

    Posted on 31 October 2015 by Rater #10 | Flag as inappropriate

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