Sort by:

• Overall, it's not a bad company. The management has some new ideas. But someare not realistic. Training could be better.
  Like all growing businesses, it's suffering growing pain. Its senior manager just left. Another bad sign for a growing businesses.   read complete rating Hide complete rating

  Posted on 10 March 2019 by Rater #22 | Comments (1) | Flag as inappropriate

  Was this review helpful? 1 0

• Don't consider to join the Mobile Division of this company. You will end up being paired with know-it-all trainers who don't like to train new drivers who talk down to new hires. Also you will be given routes where you're not given any breaks. The environment in this company is toxic and upper management are just useless when it comes to solving problems and can't seem to grasp that there are major problems. I don't recommend this employer at all!
  
    read complete rating Hide complete rating

  Posted on 9 December 2012 by Rater #21 | Add Comment | Flag as inappropriate

  Was this review helpful? 10 3

• My experience with Fusion wasn't of a positive nature. Even though head office management can less, however I have to post what I have encountered within this company and what made me leave Fusion.
  
  From the beginning, I was constantly being bullied by the "senior guards" until I caught on how the site really works. They would tell me one thing, than tell another thing to the site supervisor, which to say, unfortunately the site supervisor I had, wasn't the type to investigate complaints-he just disciplines guards without actual proof of any guards broke any violations. This action alone has been brought up to head office management which went to deaf ears.
  
  For the longest time, the site supervisor would yelled at me along with name calling to things I never did on site. When I worked the front desk, I had 2 "senior guards" on site for some unknown reason, who couldn't open up and search through to read the memos and emails when it comes to giving after hour access to contractors decided to write several complaints against me. According to this 2 bright "senior guards", I was giving unauthorized access to contractors without the client's memos of approval. Surely enough, I was torn to pieces verbally. Having enough of the unjustified disciplines from the site supervisor, I started to yell back at him and had to show him the emails and memos that I had authorization to provide after hour access to the contractors to shut him up.
  
  Another thing, the site supervisor didn't bother to provide any training nor any inputs except to brag how knowledgeable he is, how many guards who worked under him became cops, and to yell at the guards. This site supervisor's poor excuse when suggested he should provide a full site training for bomb emergencies, while yelling at me, told me to the read the manual on how to handle bomb emergencies written up by the vice president of Fusion and to practice it on my own because it's not his job to babysit the guards.. The funny part is that, BC Commissionairs, Concord, Intercon, Paladin, Securiguard, and Securitas management all provide emergency training to their guards. Heck, guards can request it and their employers will provide it. So I am really confused to why the site supervisor I had refused to properly train his guards.
  
  Another thing that I didn't find acceptable within this company is that I made the same wages as guards with known history of sleeping on the job and known history of performing little or no work at all even though I have the experience and the credentials in security. Heck, I worked with one guard who never did any work except to run his mouth and hang out at Starbucks made more than I did.
  
  Overall, I left Fusion because of the site supervisor. I just had enough of his bullying and the lack of leadership on site from him.
  
  
    read complete rating Hide complete rating

  Posted on 11 September 2012 by Rater #20 | Comments (4) | Flag as inappropriate

  Was this review helpful? 8 4

• This company is runned by disorganized and mismanaged team of senior management along with lazy and incompetent supervisors who shouldn't be hired as supervisors to start with. Not worth the employment with Fusion.   read complete rating Hide complete rating

  Posted on 8 July 2012 by Rater #19 | Comments (1) | Flag as inappropriate

  Was this review helpful? 3 2

• Management should do Fusion a favour by replacing all of their current site supervisors and replacing the current site supervisors with real talented supervisors who can run a successful site and actually know what they are doing.
  
  I have witnessed my site supervisor several times getting paranoid and swinging his arms around during false fire alarms. For being a site supervisor, he should remain calm and in control of any given situations instead of freaking out and swearing making a big noise.
  
  When I suggested to my site supervisor that he should teach us on how to become better prepared for any given emergencies, this guy just freaks out and yells at me that I should be reading the manuals on how to handle emergencies because according to him, it is not his job for him to train us and that we should know better. At my previous security employer, my former site supervisors actually taught us and train us on how to handle emergencies.
  
  From what I gather from other guards, site supervisors in Fusion are company wide problem. I don't recommend this company to anyone until Fusion starts replacing their current site supervisors.   read complete rating Hide complete rating

  Posted on 30 June 2012 by Rater #18 | Comments (2) | Flag as inappropriate

  Was this review helpful? 7 2

• For a company that actually claims in their career section of their website that they are committed to attracting and retaining only the best people, then why so many of the guards are incompetent starting with their supervisors are being hired?
  
  If I were management, I would NEVER post guards with performance issues, bullies, poor writing skills,poor computer skills, poor English skills, poor customer service, poor attitude, poor people skills, lack of self-confidence, and lack of real industry knowledge representing my company to high profile clients. I would place the bad guards working either at nights or night shifts at a construction site or guarding a generator but NEVER at high profile sites during busy hours.
  
  Management needs to think three, four, or five times before hiring any site supervisors representing the company to the client and leading guards than hiring abusive supervisors who needs to attend to sensitivity seminars or a real supervisory training course which Fusion fails to provide.
  
  Management needs to stop playing favoritism when it comes to promotions and start investigating their sites and start firing bad guards from this company or AT LEAST PLACE STRONG, GOOD GUARDS WITH REAL PROVEN INDUSTRY EXPERIENCE during busy hours.
  
  Management needs to realize what is worse, losing contracts due to bad guards OR losing good guards altogether?   read complete rating Hide complete rating

  Posted on 31 May 2012 by Rater #17 | Add Comment | Flag as inappropriate

  Was this review helpful? 11 2

• I have worked from this company since 2010 and have always enjoyed it. Sure there has been tense moments and unfavorable decisions that were made, but overall I do not mid working for this company at all. There is room for improvement at all levels, as is the case with other security companies in town, but I can attest that progress is being made in the last 6 months or so. I guess, if you do not like uniformity an structure, you do not think favorably of Fusion Security.   read complete rating Hide complete rating

  Posted on 22 May 2012 by Rater #16 | Comments (2) | Flag as inappropriate

  Was this review helpful? 1 21

• There needs to be a serious over haul done within this company's managment team (...)!
  
  Also this company needs to stop playing favourites and STOP promoting their Intercon Security buddies into management!
  
  
  Strong, over-qualified, guards with REAL creditionals are automatically placed into night shifts and are expected to stay at night shifts during their employment duration Fusion with no hope of ever getting off night shifts. But you can bet your horses that guards with known poor work performances are given either day or afternoon shifts.
  
  Promises are made by management are always broken on a daily basis. They promise you one thing
  than they change their minds.
  
  Being on the floaters' list is a passive-aggressive hint that Fusion wants certain guards out of the company being giving guards hardly any hours where guards have no choice to seek employment somewhere else by force.
  
  Fusion seems to turn the deaf ears when guards files complaints against their abusive sitee supervisors. If you enjoy being being treated like trash, look no further than Fusion Security.
  
  
  Without the guards, Fusion is NOTHING without their guards!
  
  
  Please save yourselves the useless stress by avoiding this mismanaged company.
  
  
  This company has potential but NOT with current ex-Intercon Security management turned Fusion management!   read complete rating Hide complete rating

  Posted on 16 May 2012 by Rater #15 | Add Comment | Flag as inappropriate

  Was this review helpful? 7 2

• I honestly do regret working for this company. I was highly recommended by a former shift supervisor of my previous security company. Within 3 weeks of being hired, I wanted to leave and can't get out of this company any faster. I am so unhappy working for this employer.
  
  Management ignores legitimate complaints and will ignore me altogether when I contact them to discuss work related issues. For the past 1 month in a half, I have been trying to set up a meeting with their security manager and still no word from him. Their scheduling coordinator holds a grudge and will hold it against any guards who turn down work and he expects an explanation which I will NOT discuss personal situations with him as I don't trust him to keep anything confidential.
  
  The site that I am currently posted at, my site supervisor constantly bullies us with swear words and keeps yelling at us, disciplining us without any concrete evidence of such claims and is considered harassment which I already brought it to management which management chooses to ignore.
  
  No one from my site applies for any supervisor postings as we all know that management favours those with Intercon Security experience and at the same time, our site supervisor keeps putting us down yelling at us because according to our site supervisor, we don't deserve to receive a pay raise and a promotion from the vice president and claims he will give us a bad review to VP because we are screw ups.
  
  At the same time, some of the senior guards are workplace bullies who has this mentality to pick on the new guards and view them as dumbass which some of the senior guards' work performance themselves are horrible with customer service, following the policies, can't read directions from memos and emails for access control, lie about their patrols, pretend to be patrolling when in fact they are either sleeping or hiding. I can go on and on, but the point I am trying to say is that work seems to be a toxic place to work at and my site superior is aware of the problems from those with poor performance. But chooses not to do anything about it. He rather risk Fusion's reputation. Than clean up the site and hire guards who do want to work.
  I am not bashing no one but this has been my experience with Fusion for the past 5 months.   read complete rating Hide complete rating

  Posted on 14 May 2012 by Rater #14 | Add Comment | Flag as inappropriate

  Was this review helpful? 7 2

• Rate My Employer doesn't allow any employees to rate their employers as, "0 stars out of 5 stars", because Fusion Security Inc. is one of those employers who should be rated as a 0.
  
  This company claims to care about their employees is a total joke and should be avoided at all cost. Fusion is exactly like any other security companies out there within this industry that doesn't care about their employees.If I can tell to potential Fusion Security Inc. employees, go apply at the majors such as BC Commissionairs, Concord Security, Garda Security, Intercon Security, Paladin Security, or Securiguard. Even though the majors do suck a lot and I also do NOT recommend anyone to waste their lives with the majors, at least with the majors, you can at least have work-life balance to pursue church, schooling, the military reserves, volunteering, medical health issues or take care of your children without having management getting angry with you. This company gets angry at guards who want to pursue work-life balance schedules and do seem to hold it against guards for future opportunites, promotions, or a raise.
  
  What ever you do, do NOT agree to work as a floater or you'll see yourself really underemployed.
  
  Another thing that I want to address and will totally agree is that their supervisors are workplace bullies that management seems to ignore and avoid tackling such harassments within the workplace.
  
  Fusion has this site supervisor who has a military background and seems to follow the military's culture as "you are garbage until proven otherwise" towards the guards and the new guards get it worse. No one is happy at that site. Guards put up with his abuse because guards have bills to pay and are waiting to get hired somewhere else.
  
  Promotion within the company is unfair. Those who used to work for Intercon Security are favour for promotion and pay raise. Management at head office are made of ex-Intercon Security employees and will always value Intercon's ways until Fusion owners change management's mentality.
  
  Fusion doesn't invest proper training to guards. The only training that Fusion invest on is send guards on how to write reports and OFA level 1.   read complete rating Hide complete rating

  Posted on 11 May 2012 by Rater #13 | Add Comment | Flag as inappropriate

  Was this review helpful? 7 2

• Fusion Security seems to be operating as a spin-off company of Intercon Security that is slowly reverting back to Intercon's ways. Favouritism for promotion and pay raise seems to be directed to Intercon's cast-offs.
  
  I also have to agree with the other raters that Fusion management seems to ignore their anti-harassment policy as their site supervisors are nothing but workplace bullies who scare away guards to the competition to gain leverage over Fusion's site contracts.
  
  Avoid this company at all cost!   read complete rating Hide complete rating

  Posted on 1 May 2012 by Rater #12 | Add Comment | Flag as inappropriate

  Was this review helpful? 6 2

• For being a global recession, you would think Fusion would hire better class of security personnel, instead Fusion is not screening in better class of guards. It seems like societies' rejects and guards with known psychiatric issues are getting in while bullying, harassing, tormenting other guards on site which is making the workplace a horrible place to go to work at. Management are aware of this chooses not to deal with workplace harassment. Site supervisors are infamous for bullying good guards away from this company.   read complete rating Hide complete rating

  Posted on 6 April 2012 by Rater #10 | Add Comment | Flag as inappropriate

  Was this review helpful? 6 2

• Fusion Security is a sinking ship with full of holes that will sink into the ocean floor within 2-3 years and that WILL HAPPEN if management doesn't get their heads rolling to fix the problems within the corporation.
  
  ******The main problems that Fusion are currently having are upper management not monitoring properly what lower management are doing.*********
  
  ****Lower management are site supervisors, mobile supervisors,mobile drivers who Fusion view as "potentional management/supervisor potentionals*, unofficial/official shift supervisors, senior guards who Fusion view as "potentional management/supervisor potentionals*******
  
  The biggest mistake that upper management did was not pay attention to what kind of employees who run the company which who they are lower management because they are the frontline employees that directs the company!
  
  Upper management placed and currently do place a lot of pressure on lower management to get things done, however upper management doesn't realize how lower management were and still are getting things done and how much lower management were and still are sacrificing Fusion's reputation.
  
  All what lower management especially site supervisors did and still are to suck up to upper management as everything is under control , when in fact they were and still are tyrants to regular guards and scarring good guards away.
  
  Overall, management are not retaining well experienced, good guards into the company and don't investigate and ask questions to why the good guards want to leave the company. The real answer is because our site supervisors are bullying the good ones away to the competiton. It seems like site supervisors are allow to bully guards and treat us like garbage.
  
  
    read complete rating Hide complete rating

  Posted on 3 April 2012 by Rater #9 | Add Comment | Flag as inappropriate

  Was this review helpful? 8 2

• If you are a strong high-profile security guard with strong communication skills, you need to realize that you will be placed on-call working rotating night shifts while lazy, incompetent guards will have high priority working days and afternoon representing Fusion Security's reputation. Senior management are aware of the issues and the reason why hardly any corporations will ever hire Fusion as a security provider. Management fails to solve problems and fails to make a positive name for themselves. I honestly regret working for Fusion Security. I   read complete rating Hide complete rating

  Posted on 31 March 2012 by Rater #8 | Add Comment | Flag as inappropriate

  Was this review helpful? 10 1

• Fusion has Site Supervisors who are work place bullies which senior management chooses to ignore. Apparently the Fusion's Work place Harassment policies are totally ignored by senior management.
  Fusion also seems for some unknown reason to keep totally incompetent guards who would be either fired or removed from the site by any other company.   read complete rating Hide complete rating

  Posted on 27 March 2012 by Rater #7 | Add Comment | Flag as inappropriate

  Was this review helpful? 13 1

• I don't recommend working for this company. Fusion is no different than any other security company. Managment seems incompetent with Fusion business model and with the current markets. Their site supervisors are unprofessional and do little to manage a productive site.   read complete rating Hide complete rating

  Posted on 17 March 2012 by Rater #6 | Add Comment | Flag as inappropriate

  Was this review helpful? 12 1

• I do not recommend Fusion Security as the company does not invest training for guards and it seems the only way to get promoted to head office or into a supervisory role if you worked at Intercon Security prior to your arrival to Fusion.   read complete rating Hide complete rating

  Posted on 12 March 2012 by Rater #5 | Add Comment | Flag as inappropriate

  Was this review helpful? 14 1

• Fusion Security Inc. as an employer,based on my experience only, Fusion Security Inc., compared to the overall culture of entry-level, contract-based security companies within Canada alone which in my opinion, the industry is a total joke itself that leads to high turn-over rates of guards, I have to admit Fusion Security Inc. is one of the best companies to work for, if not, the best company to work for within the industry period.
  
  Even though I will not stay any longer within Fusion due to the fact that I am leaving the industry itself, Fusion Security Inc., is and will always be a positive experience to me.   read complete rating Hide complete rating

  Posted on 1 March 2012 by Rater #4 | Add Comment | Flag as inappropriate

  Was this review helpful? 2 16

• In my opinion, Fusion Security Inc. is one of the best security companies to work for in Vancouver compare to shady security companies such as Securiguard, Concord, Garda, Paladin, Securitas, G4S. Intercon, United Protection Services, Premier, Polo, etc.
  
  As a company, Fusion does try to do the right thing and try their best to keep good security guards.
  I also feel Fusion Security Inc. is a fantastic security company to work for and to take pride. However, there are certain aspects, in my opinion, I feel Fusion Security Inc.'s management including site supervisors should improve on the following areas:
  
  *Honest feedback questionaire for guards to state their opinions without any repercussions from management/site supervisors
  *Management should monitor sites more closely
  *Proper training sessions for recently site hired guards
  *Promotion from within the company
  *Better organizational skills and time management skills needs
  *Better communication skills from head office to sites
    read complete rating Hide complete rating

  Posted on 9 February 2012 by Rater #3 | Add Comment | Flag as inappropriate

  Was this review helpful? 6 19

• They seem to be a better security company in Metro Vancouver.  

  Posted on 12 December 2011 by Rater #2 | Add Comment | Flag as inappropriate

  Was this review helpful? 6 16