Contact Us
Betting Sites helps Canadians compare sports betting sites, bonuses and payment options in one place. If something on the site doesn't add up, if you've spotted an error, or if you simply want to ask a question about how we review and rank sportsbooks, we want to hear from it. This page explains the best way to reach us and what we can help with.
How to reach us
The quickest way to contact our editorial team is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can occasionally take a little longer during busy periods.
When you write in, it helps to include:
- The name of the betting site your question or feedback relates to, if applicable
- A short description of the issue — for example, an outdated bonus term or a broken link
- Screenshots, where relevant, so we can check the details quickly
What we can help with
We're best placed to answer questions about the content on ratemyemployer.ca itself — things like how we assess sportsbooks, why a particular site appears where it does in our rankings, or whether a bonus offer still matches what we've published. We can also correct factual errors, update outdated information, and pass along suggestions for sites or topics you'd like to see covered.
What we can't do is act on behalf of a betting operator. If you have a dispute over a wager, a delayed withdrawal, or a locked account, that has to go through the sportsbook's own customer support first, and from there to whichever licensing body oversees that operator. We list international licensing details in our reviews where they're relevant, but we don't have any authority over a betting site's account decisions or payouts.
Feedback on the sites we cover
Our rankings are built from research into each operator's markets, odds, bonus terms, payment methods and overall usability — never from payments that affect where a site is placed. If you've used one of the sportsbooks featured on ratemyemployer.ca and had an experience that doesn't match our write-up, whether that's a smoother sign-up process, a faster withdrawal, or a bonus term we've got wrong, let us know. Real reader feedback is one of the ways we keep our comparisons current.
Before you get in touch
A few common questions are already covered elsewhere on the site and might save you a wait:
- For questions about setting limits, self-exclusion tools or getting support with gambling habits, see our Responsible Gambling page.
- For details on how the site operates, our review process and who's behind Betting Sites, visit About Us.
- For questions about how the site works legally, cookies, or the rules around using our content, check the Terms and Conditions.
A note on what this site is — and isn't
ratemyemployer.ca is an independent comparison and review resource. We don't accept wagers, hold customer funds, or process withdrawals ourselves — that's all handled directly by the sportsbooks we review. Some of the operators featured on this site pay us a commission when a reader signs up through our links, but that arrangement never decides how a site is scored or ranked. If your enquiry is really about an account, a deposit or a payout, the fastest path to a resolution is still the sportsbook's own support team.
Response times and what happens next
Most enquiries get a reply within a couple of business days. Straightforward corrections — an out-of-date bonus figure, a dead link, a typo — are usually fixed quickly once we've verified them. Broader suggestions, like requests to review a new operator, go into our editorial queue and are considered alongside everything else we're working on. We can't guarantee a specific outcome or timeline for every message, but every enquiry is read by a real person on our team.